Shipping Policy

Effective Date: 01-09-2023
Last Updated: 20-02-2025

1. Introduction

This Shipping Policy (“Policy”) governs the shipping and delivery of products purchased through https://smartadeals.com (the “Website”), operated by 360posters.co (“Company,” “we,” “us,” or “our”).

By placing an order, you agree to the terms outlined in this Policy. If you do not agree, do not proceed with a purchase.

2. Order Processing & Fulfillment

Orders are typically processed within 7 business days from the date of purchase.
Processing times may vary based on order volume, product availability, and payment verification.
Orders placed on weekends or public holidays will be processed on the next business day.

2.1 Fulfillment Partners

We use third-party fulfillment providers to produce and ship orders.

3. Shipping Methods & Delivery Estimates

3.1 Domestic & International Shipping

We ship to most countries worldwide. Shipping times depend on the destination and selected shipping method.

Region	Standard Shipping (Est. Delivery Time)	Express Shipping (Est. Delivery Time)
United States	5-7 business days	2-4 business days
Canada	7-10 business days	2-4 business days
European Union (EU)	7-10 business days	2-4 business days
United Kingdom	5-7 business days	2-4 business days
United Arab Emirates (UAE)	7-10 business days	2-4 business days
Australia & New Zealand	10-14 business days	2-4 business days
Rest of the World	10-21 business days	Not available in all locations

Delivery times are estimated and not guaranteed.
Orders may experience delays due to customs processing, carrier issues, or high demand periods (e.g., holidays, sales events).

3.2 Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.
Free Shipping may be available for select locations or order values.
Customers are responsible for any applicable import duties, taxes, or customs fees required by their country.

4. Tracking & Order Status

Once your order ships, you will receive a tracking number via email.
You can track your order through the provided carrier link.
If you do not receive tracking information within 7 days, contact info@smartadeals.com

5. Customs, Duties & Taxes

5.1 International Orders

Orders shipped outside the U.S. or EU may be subject to import duties, VAT, or customs fees, depending on local regulations.
These charges are not included in the product or shipping cost and must be paid by the customer.

5.2 Customs Clearance Delays

Customs processing can take additional time, which is beyond our control.
If your order is held by customs, the local customs office will contact you for further instructions.

6. Shipping Issues & Liability

6.1 Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe:

Check the tracking link for updates.
If tracking shows "in transit" for an extended period, contact the carrier.
If the order appears lost, contact info@smartadeals.com, and we will investigate.

Orders that are lost in transit will be eligible for a replacement, subject to review.

6.2 Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.
If an incorrect address is provided, we are not responsible for reshipment or additional costs.
If an order is returned due to an incorrect address, the customer must pay for reshipment fees.

6.3 Undeliverable Packages

Packages returned as "undeliverable" due to failed delivery attempts, customs refusals, or incorrect addresses will be refunded minus shipping costs.

6.4 Stolen or Misdelivered Packages

We are not responsible for stolen or misdelivered packages where tracking shows "Delivered."

If you suspect theft, contact your local carrier to file a claim.
If the carrier confirms misdelivery, contact us for further assistance.

7. Order Modifications & Cancellations

7.1 Changes to an Order

Orders cannot be modified once they are in fulfillment.
If you need to change an address or product, contact us immediately after placing your order.

7.2 Cancellations

Orders can be canceled only if they have not entered fulfillment.
If an order has already been processed or shipped, it cannot be canceled.

8. Returns Due to Shipping Issues

For return requests, refer to our mail.

If an item arrives damaged in transit, provide photo evidence and contact us within 30 days of delivery.
If an item is defective or incorrect, we will arrange for a replacement.

9. Special Circumstances

9.1 Holiday & Peak Season Delays

During high-demand periods (e.g., Black Friday, Christmas, New Year), processing and shipping times may be extended.

Customers are encouraged to place orders early to avoid delays.

9.2 Force Majeure Events

We are not liable for delays or failures caused by events beyond our control, including:

Natural disasters (earthquakes, floods, hurricanes)
Pandemics, epidemics, or health crises
Shipping carrier disruptions
Customs or border closures
Governmental regulations affecting shipping

10. Governing Law & Dispute Resolution

This Shipping Policy is governed by the laws of the United Arab Emirates (UAE), the United States (U.S.), the European Union (EU), and the Netherlands (AVG).

Disputes regarding shipping matters will follow the dispute resolution guidelines outlined in our Terms & Conditions.

U.S. Customers: Disputes handled via arbitration in Wyoming.
EU Customers: Disputes handled per EU consumer law.
UAE Customers: Jurisdiction in Dubai, UAE.
Dutch Customers: Jurisdiction in the Netherlands, under AVG and Dutch consumer law.

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Updates will be posted on this page with an updated "Last Updated" date. Continued use of the Website constitutes acceptance of any modifications.

12. Contact Information

For any shipping-related inquiries, contact us at:

Email: info@smartadeals.com

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